MLH partners with facilities management firm

By JoAnn Magnatta, Senior Vice President, Facilities Design and Construction


In order to achieve economic efficiencies, performance improvements and operational advantages, Main Line Health is continually looking at opportunities to orient campus specific functions under central management at the System level. For example, we have successfully implemented this approach with Human Resources, Information Services, Marketing and Business Development and Real Estate, Design and Construction. With this in mind, we have spent the past several months conducting a thorough review process to evaluate opportunities to streamline our maintenance and engineering management across the System.


Our assessment reinforced that we have a talented and robust facilities team across our campuses. In order to leverage these capabilities in an ideal structure, while enhancing quality at the System level, we identified an opportunity to partner with a well-known facilities management firm—Jones Lang LaSalle (JLL)—for their expertise.


Our facilities maintenance and plant operations teams have done a commendable job through the years.  However, we believe that there are additional efficiencies and advantages to System-oriented management of all the facilities functions.  For example, if we reduced the number of outside contractors used across the System, we could get better pricing.  Quality can be further enhanced and expenses can be reduced if we create a way to perform more of the outside contractor work by our own staff.  JLL knows how to do this while promoting professional development and career opportunities for our maintenance and engineering staff.


The partnership brings multiple functions associated with maintenance and engineering—including preventive maintenance, HVAC, plumbing, electrical, repairs/maintenance and minor projects—under System-level coordination, while ensuring that the facilities needs at each of our hospitals are met in a timely and superior fashion. The partnership will be implemented at six campuses: Bryn Mawr Hospital, Bryn Mawr Rehab, Lankenau Medical Center, Mirmont Treatment Center, Paoli Hospital and Riddle Hospital. JLL will oversee day-to-day operations in conjunction with Hospital and System leadership.


To ensure the success of this new partnership, the Facilities Directors at each Hospital will be invited to pursue a new role with the JLL management team. Each member of the Hospitals’ maintenance & engineering teams will play an integral role in the implementation of this new model, while remaining employees of MLH. Over the next 90-day transition period, JLL and MLH will be working together to create an organizational structure to ensure our staff is appropriately deployed across the System in order to optimize our internal talent and expertise.


We are incredibly excited to welcome JLL into the MLH family as our newest partner. I hope you will join me and the rest of the MLH Leadership Team in welcoming them. We are looking forward to the opportunities they will offer to our employees as well as the new efficiencies and improvements we can pursue as a result of this new model.


If you have any questions about the partnership, please feel free to reach out to me, your Hospital Facility Director, or a member of your campus Leadership Team.


This entry was posted in Clinician News and tagged , , , , , . Bookmark the permalink.

Leave a Reply

Your email address will not be published.