Paoli Hospital has been named a 2016 Pinnacle of Excellence Award winner by Press Ganey for extraordinary achievement in maintaining consistently high levels of excellence over three years for Patient Experience in Inpatient Care.
The award was previously known as Guardian of Excellence. Paoli Hospital was the recipient of the Press Ganey Guardian of Excellence Award in 2014 and 2015 for Patient Experience in Inpatient Care, reaching the 95th percentile for each reporting period for the award years.
“We are proud to once again be recognized with a Press Ganey award, which exemplifies the commitment of our health care team to patient satisfaction and clinical quality,” said Jim Paradis, President, Paoli Hospital. “It is an important honor to receive this award from the industry’s leader in measuring, understanding and improving the patient experience.”