By the Executive Sponsors for PE2020: Mike Buongiorno, Executive Vice President and Chief Financial Officer; Andy Norton, MD, Senior Vice President and Chief Medical Officer; Barbara Wadsworth, DNP, Senior Vice President and Chief Nursing Officer; Paul Yakulis, Senior Vice President, Human Resources
As you know, we are well into our Performance Excellence 2020 work, with the goal of creating a high-reliability and high-performing organization focused on safety, quality and financial responsibility. Using the National Academy of Medicine’s STEEEP principles for health care (safe, timely, efficient, effective, equitable, patient-centered), our PE2020 work across the System will be standardized, systematic and sustainable. Ultimately, this effort will help us to deliver safe, high-quality, cost-effective care as we adapt to the changing dynamics in the health care industry.
As part of this initiative, we are introducing a new communication tool to enhance Main Line Health’s highly effective Daily Safety Huddles by expanding the Huddle to embed knowledge on STEEEP-related topics, helping to drive accountability and to accelerate cultural transformation. PE2020 is the nucleus that connects all of our transformational work at MLH. The STEEEP Huddle offers an opportunity to discuss how this work is connected by associating each STEEEP principle to our work across every area of Main Line Health.
Each weekly STEEEP Huddle consists of three parts:
- An employee tells a story about an action that either mitigates risk (safety story) or demonstrates delivery of a high-quality, cost-effective experience (value story).
- The Huddle leader reads “Today’s Topic,” which provides an update on a Main Line Health initiative associated with one of the STEEEP principles.
- The Huddle concludes with a unit update by the manager or Huddle leader, including a status report on departmental operations and an update on entity and System news.
Every Monday morning, an email will be sent to all managers with the week’s STEEEP Huddle. The first Huddle launched Monday, May 8, 2017. [Although all physicians may not have the opportunity to participate in the STEEEP Huddles, the topics are being included in MLH Clinician weekly to help share the information across MLH.]
All STEEEP Huddles will be archived on our Performance Excellence landing page at landing.mainlinehealth.org/PE2020 for you to access at any time if you are on the Main Line Health network.
We must work together to accelerate sustainable performance improvement and transformation at Main Line Health. If you have an idea on how to improve our work in any area across the System, or if you have questions related to the STEEEP Huddle or PE2020, please email PE2020@mlhs.org.
Thank you for your dedication to Main Line Health and for your support as we work together to achieve performance excellence in delivering a superior experience to our patients, colleagues and the communities we serve.