This week’s STEEEP Huddle: E for ‘Equitable’ – Equitable care through Stratus

This week’s STEEEP Huddle topic—submitted by Joanne Glusman, BMH Palliative Care Social Worker, Family Practice Residency Faculty and member, DR&I Work Education Group – focuses on Main Line Health’s efforts to improve equitable care for all patients.

To help provide respectful care for our diverse patient population, the five MLH hospitals have implemented Stratus Video Remote Interpreter technology to provide video language and American Sign Language interpretation for patients via iPad. Stratus improves equitable care by enabling staff to discuss important aspects of a patient’s medical care in more than 20 languages, eliminating language barriers to effective care and patient satisfaction.

The STEEEP Huddle template is a guide to conduct unit-based Huddles or during departmental staff meetings. The STEEEP Huddle topics are posted on the Performance Excellence 2020 site at landing.mainlinehealth.org/PE2020. Although all physicians may not have the opportunity to participate in the STEEEP Huddles, the topics are being included in MLH Clinician weekly to help share the information across MLH. (For more background on STEEEP Huddles, see https://blog.mainlinehealth.org/mlh-clinician/2017/05/12/steeep-huddles-launch-to-support-performance-excellence-2020/.)

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