Bryn Mawr Rehab Hospital is a recipient the Optimal Operations Award in the 2018 HAP Achievement Awards: Delivering a Healthy Pennsylvania. The award was presented on May 22 at an awards luncheon as part of the Hospital Association of Pennsylvania’s 2018 Leadership Summit in Harrisburg.
BMRH staff felt a need for process improvement in regards to one-to-one supervision. A multi-disciplinary team at BMRH, led by PI Engineer Roger Paul, was brought together to address the issue including doctors, nurses, administration, and process improvement. An analysis found that the lack of consistent documentation of interventions, lack of standardized criteria, and lack of consistency when discussing the placement/removal of the one to one supervision, were the root causes. In order to reduce the FTEs used, two major interventions occurred: the standardization of orders, and the creation of a “Communication Worksheet”. These initiatives helped reduce the average FTEs used and bring them under statistical control. At the time of the projects the team had reduced FTEs/1000 Patient Days by 78% from 12.7 to an average of 2.7, giving the hospital; a projected savings of roughly $250,000 for fiscal year 2017 as a result of this project.
Photo: Dr. David Horwich, Donna Merges, Jean Sloan, Judy Latham, Christina Barberi, Rose Plumari, Roger Paul. (Not pictured): Dr. David Long, Dr. Brian McDonald, Rita Linus, Tabitha Madzura, Dina Wietzman, Beth Herbst, Edward Murphy, Rithvi Melanta