STEEEP Huddle: E for Efficient

This week’s STEEEP Huddle topicsubmitted by Loretta Colberg, director of Quality, Paoli Hospital – focuses on Telenurse, a nursing call center that offers an efficient way of engaging with patients who are at high risk for readmission and soliciting patients’ perception of their discharge education. Telenurse has a proven track record of reducing avoidable readmissions and improving our financial performance by coordinating timely follow up, serving as a liaison between patient and provider, medication management, and providing tools for patients to play an active role in their recovery.

The STEEEP Huddle topics are posted on the Performance Excellence 2020 site at

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